An interactive micro-course that teaches the GROW coaching model, then lets you practice it in a branching conversation — coaching a teammate through a performance dip.
Most managers, faced with a performance problem, reach straight for the fix. The GROW model (Goal → Reality → Options → Will) flips that instinct by leading with questions. I wanted to teach it the way it's actually used — not with a slide deck, but by putting you in the chair and letting you feel the difference between a good coaching question and a controlling one.
A short teach section introduces the model and a bank of powerful questions, then hands control to the learner for a live conversation.
Each GROW stage offers a great, okay, or poor response. Your character, Jordan, reacts in-character — relaxing, opening up, or shutting down — and a coach note explains why. Poor choices at key moments can lead to a failed conversation and a chance to retry.
The course ends with a printable question bank so the model travels back to the learner's real one-on-ones.
React for the interactive shell, hand-built CSS for the visual system, and a content model that separates the writing (decisions, reactions, coach notes) from the screens — so the scenario can be re-skinned or extended without touching the logic.
Before building, I explored three visual directions for the course — a calm “Clinic,” a warm “Conversation,” and a bold “Field Guide.” Here's the design canvas I used to compare them side by side.
View the visual directions ↗